CODE OF PRACTICE

NAFD

Established in 1905, the NAFD represents the interests of the entire spectrum of funeral directing businesses.

For more than a hundred years the NAFD has been dedicated to maintaining the highest of standards to ensure bereaved families receive the advice and support they need.

The NAFD Code of Practice sets out the high standard of service that bereaved families may expect in their dealings with a funeral firm member of the National Association of Funeral Directors, including key requirements in respect of price information, estimates, final accounts and marketing.

This ensures that bereaved families can look for the NAFD logo as a symbol of quality and standards when they are choosing a funeral director. Funeral firm members of the Association are bound by this robust Code of Practice, which is strictly monitored by a team of Standards and Quality Managers to ensure compliance.

SAIF

Professional standards; The code of practice by the national society of allied & independent funeral directors (SAIF)

SAIF was established in 1989 to set professional standards for the industry and provide a code of practice to protect interests of bereaved. SAIF has also acted to support independent funeral directors in the UK in the face of takeover attempts by national and multinational companies.