WHEN SOMEONE DIES

Within five days, you should register the person’s death, usually at the Registry Office closest to the place of death. A relative or the executor of the will should do the registration. Please be aware that many Registry Offices require you to make an appointment, which we will do for you as also collection of the death certificate.

 Once you have registered the death, we can handle all the arrangements for you or help guide and advise you.

CONTACT US

DYING AT HOME

 When someone dies at home you should call his or her Doctor (G.P) who will issue Medical Certificate for the cause of death. If this a Locum or other Medical Practitioner they will issue a Statement of Death. Please contact us so that we can bring the deceased into our care once the doctor has attended.

 If you would like the deceased to remain at home for a little while please advise us as soon as possible, and we will give you guidance on this.

DEATH IN PROFESSIONAL CARE

The Hospital bereavement or family liaison officers will offer you emotional support and practical advice about what to do next.  They will inform you where the nearest Registry Office is, so that you can register the death.

 Once you have called us, we will liaise with the Hospital or Care Home to make the necessary arrangements for you.

 You should register the death within 5 days, but may contact us or come to see us beforehand if you would like to discuss the funeral arrangements.

 When you register, you will normally receive a green coloured certificate for burial or cremation, which will enable us to take the deceased person into our care.

SUDDEN OR UNEXPECTED DEATH

When someone has died unexpectedly or the doctor is not certain of the cause of death, the case will often be referred to the Coroner’s Office.

 It’s still a good idea to contact your funeral director at an early stage. A provisional date can be made, we will also help with some arrangements and we will liaise with the Coroner’s Office for you and confirm the date for the funeral.

WHEN AN INFANT DIES

When a baby dies before full gestation, some parents are unable to attend the funeral. We ensure that the funeral is carried out with dignity and respect.

 Should you prefer to have a private funeral, we can provide you with an estimate in respect of your specific wishes. We will provide you with the lowest possible charge for the funeral of a child or baby.

DYING ABROAD AND REPATRIATION

As your UK funeral director, we will work with you, an overseas funeral director and the British Consulate or Embassy to organise the necessary documentation and transport of the deceased to the UK.

 You may be responsible for the travel costs and overseas funeral directors’ fees. In certain circumstances your travel insurance will cover and assist with this repatriation.

 We can also organise transportation from the UK for a committal abroad.